Privacy Policy

Last Updated: September 16, 2026

At Claythis Inc. (“Moya,” “Claythis,” “we,” or “us”), your privacy is important to us. This Privacy Policy describes the information we collect, how and why we collect it, how we use and share it, and the choices and rights you have regarding that information. Moya is operated by Claythis Inc.

Please take a moment to review this Privacy Policy. You may scroll through it or use the headings below. By using our Platform, you agree to this Privacy Policy. If you have any questions or concerns, you may contact us at any time using the information in Section 11.

Key Terms, Scope, and Our Terms of Service
Information We Collect
Interactive Sessions, Content, and AI
How We Use Your Information
How We Share Your Information
Your Choices and Privacy Rights
Data Retention
Data Security
Children’s and Minors’ Privacy
Changes to This Privacy Policy
Contact Us

1. Key Terms, Scope, and Our Terms of Service

Key Terms

“Apps”: Our mobile applications, including those distributed via the Apple App Store and the Google Play Store.
“Personal Information” or “Personal Data”: Information identifying, relating to, or about an identified or identifiable individual, as described more fully in this Privacy Policy.
“Platform”: The Moya interactive storytelling platform, including the Websites, Apps, and related functionality and online services, through which users may play and create interactive, chat-based Stories and Characters.
“Privacy Policy”: This privacy policy.
“Services”: Any services provided through our Platform, whether provided for a charge or at no charge.
“Websites”: Our websites located at https://heymoya.ai and other websites that link to this Privacy Policy.

Capitalized terms not defined here have the meaning given to them in the Moya Terms of Service.

When this Privacy Policy applies

This Privacy Policy describes the types of information we may collect from you when you visit or use our Platform or any of its components, and when we communicate with you electronically, such as through our Platform, email, text message, and other electronic messages between Moya and you.

When this Privacy Policy does not apply

This Privacy Policy does not apply to information:

(a) we collect through any in-person or face-to-face interactions, or through audio-only telephone conversations;
(b) collected by any other websites or platforms operated by us, unless that website or platform links to this Privacy Policy;
(c) collected through any other means; or
(d) collected by any third-party website that we may link to or that is accessible from our Platform, including the Apple App Store, the Google Play Store, and third-party payment processors, each of which has its own privacy practices.

Our Terms of Service

This Privacy Policy is incorporated into and governed by our Terms of Service at https://heymoya.ai/terms-of-service, which also apply when you use our Platform.

2. Information We Collect

Information you provide to us

You may provide Personal Information and other information to us through our Platform, including:

Account information. When you register, you provide information such as your name, email address, and password, or you may authenticate through a third-party login such as Google. You must be at least 18 years old to register (see Section 9).
Payment information. When you purchase a subscription, Coins, or other paid features, payment is processed by our third-party payment processor or, for purchases made in our Apps, by the Apple App Store or Google Play Store. We do not store full payment card numbers; we may receive limited transaction information such as confirmation of payment and the last digits of a card.
Creator Content. If you act as a Creator, the Stories, Characters, descriptions, settings, prompts, text, and images you submit to the Platform.
Player Inputs and interactive session content. If you act as a Player, the choices you make and the messages and other text you submit during play. See Section 3.
Communications. Information you provide when you contact us, respond to surveys, or otherwise communicate with us.

Information we collect automatically as you use the Platform

We collect information about the computers, devices, browsers, and internet activity you use to interact with our Platform, including unique identifiers, browser type and settings, device type and settings, operating system, mobile network information (including carrier name), and application version number.

We also collect information about how your apps, browsers, and devices interact with our Services, including IP address, device type, crash reports, traffic data, log file information, system activity, and the date, time, and referrer URL of your requests.

Online activity

We collect information about your activity on our Platform and your online activity, such as browsing history, search history within the Platform, and information about how you interact with our Platform and the Stories and Characters available on it. We use technologies such as cookies, pixels or pixel tags, local storage, databases, and server logs to collect and store this information.

Advertising and measurement data

When you use our Apps, we and our advertising and measurement partners collect information such as your device’s advertising identifier (the IDFA on iOS, where you have permitted it, or the Android Advertising ID), IP address and approximate location derived from it, device and app information, and information about the ads you see and interact with. We also record events such as app installs, sign-ups, and purchases to measure the effectiveness of our own marketing campaigns.

3. Interactive Sessions, Content, and AI

Because Moya is an interactive, chat-based platform, the content of your interactive sessions is central to how the Service works. This section explains how we handle it.

What we collect. When you play a Story or interact with a Character, we collect your Player Inputs (the choices, selections, and text you submit) and the resulting System Output, and we retain the complete record of the session (the “Transcript”), including the sequence and combination of Player Inputs and System Output. When you act as a Creator, we collect and store the Creator Content you submit.
How we use it. We use Creator Content, Player Inputs, Transcripts, and related data to: operate and provide the Platform; generate System Output and run interactive sessions; maintain safety, including detecting and reviewing content that may violate our Terms of Service or Content Guidelines; provide support; promote the Platform, including in advertising and marketing materials (for Transcripts, using only the System Output portion, as described in Section 4); and develop, train, fine-tune, evaluate, and improve our artificial intelligence models, features, and systems and the Platform generally. Our use of your content is also subject to the licenses and ownership provisions in Section 8 of the Terms of Service.
Please be mindful of what you submit. You should not include sensitive personal information (such as government identifiers, financial account details, or precise health information) about yourself or others in Creator Content, Player Inputs, or chat messages. Content you submit may be reviewed by automated systems and, where appropriate, by our personnel or service providers for the purposes described above.
De-identified and aggregate data. We may create aggregate or de-identified data from your use of the Platform and your content, and we may use and share that data for any lawful purpose. We maintain such data in de-identified form and do not attempt to re-identify it except as permitted by law.

4. How We Use Your Information

We use your Personal Information to:

4.1 Provide, operate, maintain, supervise, administer, improve, and enhance our Platform, Services, features, and functionality.
4.2 Create and maintain your account and authenticate you.
4.3 Process your purchases, transactions, and payments, and prevent transactional fraud.
4.4 Communicate with you, including sending service-related messages and, where permitted, marketing messages.
4.5 Provide support and respond to your inquiries.
4.6 Develop, train, evaluate, and improve our artificial intelligence models, features, and systems, as described in Section 3.
4.7 Maintain the safety, integrity, and security of our Platform, including detecting, preventing, investigating, and responding to fraud, abuse, security risks, policy violations, and technical issues.
4.8 Conduct internal testing, research, analysis, and product development.
4.9 Carry out our legal and contractual obligations and enforce our rights, including our Terms of Service.
4.10 Comply with applicable law, regulation, legal process, or enforceable governmental request, and respond to law enforcement requests, court orders, and subpoenas.
4.11 Facilitate a merger, divestiture, restructuring, or other business transfer.
4.12 For any other purpose with your consent.
4.13 Display advertisements on the Platform, including personalized advertisements where permitted by your device settings and applicable law, and measure ad delivery and performance.
4.14 Measure and improve our own marketing campaigns, including attributing app installs and purchases to the campaigns that led to them.

We do not use Player Inputs for advertising, and we do not share them with advertising partners, including when they appear as part of a Transcript. Where we use Transcripts for advertising, we use only the System Output portion.

5. How We Share Your Information

We share Personal Information with third parties in the following circumstances:

5.1 Service providers. With affiliates, vendors, service providers, and business partners that help us operate and maintain the Platform, such as cloud hosting and storage, analytics, AI infrastructure and model providers, customer support, payment processing, content moderation, and security.
5.2 Other users. Where you choose to publish or share Creator Content, or otherwise use features designed to make content available to other users, that content (and associated display information such as a creator name) may be visible to other users of the Platform, consistent with the Terms of Service.
5.3 With your consent or at your direction. Where you request or direct us to share information.
5.4 Compliance with law. To comply with applicable law or legal obligations, including cooperation with law enforcement, judicial orders, and regulatory inquiries.
5.5 To enforce our rights and protect safety. To enforce our Terms of Service and other agreements, and to detect, prevent, or address fraud, security, abuse, or technical issues, and to protect the rights, property, or safety of Moya, our users, or the public.
5.6 Business transfers. To a buyer or successor in connection with a merger, divestiture, restructuring, reorganization, dissolution, financing, or sale or transfer of some or all of our assets.
5.7 De-identified information. We may share aggregate or de-identified information that cannot reasonably be used to identify any individual.
5.8 Advertising partners. With advertising networks and mediation providers that serve ads in our Apps, such as AppLovin (MAX), Google AdMob, and Meta Audience Network, which may use device identifiers and usage information to select, deliver, and measure ads.
5.9 Measurement and marketing partners. With mobile measurement and advertising platforms, such as AppsFlyer, Meta, and TikTok, to attribute installs and in-app events to our marketing campaigns and to improve those campaigns.

We do not sell your Personal Information for money. However, sharing device identifiers and usage information with advertising partners for personalized advertising may be considered a “sale” or “sharing” of Personal Information under certain U.S. state privacy laws. See Section 6 for how to opt out.

6. Your Choices and Privacy Rights

Cookies

You can change cookie settings through your browser, including blocking some or all cookies. If you block all cookies, including strictly necessary cookies, you may not be able to access or use certain areas or features of our Platform.

Advertising choices

On iOS, we request your permission through Apple’s App Tracking Transparency prompt before accessing your device’s advertising identifier, and you can change this at any time in Settings > Privacy & Security > Tracking. On Android, you can delete or reset your advertising ID in your device settings. If you opt out, you may still see ads, but they will be less relevant to you.

Marketing communications

If you do not wish to receive marketing emails from us, you can opt out at any time by clicking the unsubscribe link at the bottom of any marketing email. We may still send you service-related communications.

Access, correction, and deletion

In addition to any controls available within the Platform, you may contact us at hello@claythis.com to ask questions about, request access to, request correction of, or request deletion of your Personal Information. We may be unable to accommodate a request if we believe it would violate any law or legal requirement, or cause the information to be inaccurate. We may take reasonable steps to verify your identity before acting on a request.

U.S. state privacy rights

Depending on where you live, you may have rights under state privacy laws (such as the California Consumer Privacy Act, as amended) to know what Personal Information we collect, use, and share; to request access to or a copy of that information; to request correction or deletion; and to opt out of certain processing, such as targeted advertising or any “sale” or “sharing” of Personal Information.

As described in Sections 4 and 5, we share device identifiers and usage information with advertising partners for personalized advertising. To opt out of this sale or sharing, you may use the “Do Not Sell or Share My Personal Information” link on our Website, adjust the advertising settings on your device as described above, or contact us at hello@claythis.com. We also treat a Global Privacy Control signal sent from your browser as a valid opt-out request for that browser.

To exercise your other rights, contact us at hello@claythis.com. We will respond to verifiable requests within 45 days, and may extend that period once by an additional 45 days where reasonably necessary, in which case we will notify you. If we decline your request, you may appeal that decision by replying to our response or contacting us again at hello@claythis.com. We will not discriminate against you for exercising your rights.

You generally cannot opt out of our collection, use, and sharing of Personal Information to the extent necessary to provide the Platform and Services to you.

7. Data Retention

We retain Personal Information for as long as needed to provide the Platform and Services and for the purposes described in this Privacy Policy. We retain account data, such as your email, username, and password, until you delete your account. We retain Creator Content, Player Inputs, and Transcripts for as long as necessary to operate the Platform, maintain safety and security, comply with legal obligations, and support the development and improvement of our models and Services.

We may retain some data for longer periods where necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, dispute resolution, or financial record-keeping. Where we have used content or data to train AI models, information already incorporated into a trained model may not be retrievable or deletable from that model, although we will honor applicable deletion rights with respect to the underlying records we hold.

8. Data Security

We have taken steps designed to protect against the risk of accidental, intentional, unlawful, or unauthorized access, alteration, destruction, disclosure, or use of information. However, the internet is not 100% secure, and we cannot guarantee the security of information transmitted to, on, or through our Platform; any transmission is at your own risk.

Where you have chosen or been given a password, it is your responsibility to keep it confidential. We are not responsible for the circumvention of any privacy settings or security measures contained on our Platform, in your operating system, or on your device.

9. Children’s and Minors’ Privacy

Our Platform is intended only for adults who are at least 18 years old. We do not knowingly collect Personal Information from anyone under the age of 18. If you are under 18, do not use or provide any information on or through the Platform. If we learn that we have collected Personal Information from a person under 18, we will take steps to delete it. If you are a parent or guardian and believe a person under 18 has provided us with Personal Information, you may contact us to request its deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our privacy practices, laws, and best practices. We will post any changes on this page and update the “Last Updated” date above. If we make material changes to how we handle Personal Information, we will use commercially reasonable efforts to notify you, such as by email to the address associated with your account and/or through a notice on the Platform. You are responsible for keeping your account email current and for periodically reviewing this Privacy Policy.

11. Contact Us

If you have any questions, concerns, complaints, or suggestions regarding this Privacy Policy, or otherwise need to contact us, you may reach us at:

Claythis Inc.
400 Concar Drive
San Mateo, CA 94402
United States of America
Email: hello@claythis.com